Every Bring On The Reviews product is printed on demand by our fulfillment partner, Printful, just for you. Because nothing is made until you order it, our policy works a little differently than a regular store. Here’s how it works.
Damaged, defective or wrong items
If your order arrives damaged, has a printing defect, or isn’t what you ordered, we’ll make it right with a free replacement or a full refund, your choice.
- Email us at bringonthereviews@gmail.com within 30 days of delivery.
- Include your order number and a photo of the problem (and the label inside the item, for clothing).
- In most cases you won’t need to send anything back.
Size exchanges and change of mind
Because each item is made to order, we can’t accept returns or exchanges for the wrong size, color or a change of mind. Please check the size guide on each product page before ordering. If you’re unsure, email us and we’ll help you pick.
Cancellations and order changes
Orders usually go into production within a day. If you need to cancel or change your order (including the shipping address), email us as soon as possible. We can cancel or change it only before it goes into production.
Lost or returned packages
If your tracking shows no movement for 7 or more business days, or your package is marked delivered but never arrived, email us and we’ll look into it. If an order comes back to us because the shipping address was entered incorrectly, we can reship it once you cover the new shipping cost.
Refunds
Approved refunds go back to your original payment method. Depending on your bank or card issuer, it can take 5 to 10 business days to show up. Original shipping costs are refunded only when the problem was our error.
Questions?
Email bringonthereviews@gmail.com. Please don’t mail anything back without contacting us first.